In this post we are covering Level 3 of the Ethics, Rules of Conduct and Professionalism competency.
The bullets points are quite clear and it refers to how you have advised clients with the various issues listed below. Naturally, the appropriate method of dealing with them is discussed in various documents provided by the RICS. I have identified them below and added some commentary where I can.
DISCLAIMER: The following is not an exhaustive set of notes, but it's an attempt to help those who, like me at the beginning, did not know where to start! Please feel free to let me know if I have said anything incorrect or out of date!
So what is Level 3 Ethics, Rules of Conduct and Professionalism all about?
The RICS note that to demonstrate competence at Level 3, you need to demonstrate your ability to:
Provide evidence of application of the above in your area of practice in the context of advising clients.
Dealing with a conflict of interest
The RICS has produced a Professional Statement with respect to how you deal with Conflicts of Interest. I’ve linked it here.
Sections within professional statements that use the word ‘must’ set mandatory professional, behavioural, competence and/or technical requirements, from which members must not depart.
Sections within professional statements that use the word ‘should’ constitute areas of good practice.
Dealing with a complaint
The RICS has a guidance note (linked here) which identifies ‘best practice’ when dealing with a complaint.
Handling client’s money
The RICS has produced a Professional Statement with respect to how you deal with client money. I’ve linked it here.
Setting up professional indemnity insurance
Here are the RICS PII requirements.
Registration of a firm with RICS
Here are the Rules for the Registration of Firms.
That’s all for this post folks. As always if you have any questions give me a shout.